Group knowledge

This week gave me quite a bit to think about in terms of the many different types of groups that we could be placed in. It also dawned on me about how much of a help having members come from varying backgrounds can help. I’ll focus for the most part on the speech that the Japan Airlines group gave. Throughout the presentation I would be lying if I said I was doing anything but cringing on the inside. When they said that they were going to lower stock prices on purpose in order to produce more revenue, it brought to mind the fact that they did not understand how stocks works. For example, there is not a continual supply of stocks that go on to the market, so lowering the price would not help produce revenue unless the stocks were sold by executives and then given to the company. Also, the fact that lowering the stocks could have drastically poor results when weighed against the opposing side, made me feel that it was not worth it. I feel as though it became even more drastically apparent that no one with a strong background in a business major was within their group, when someone in the class brought up just-in-time production. Their answer seemed incredibly vague and there was not much they could do in order to answer it properly. 

Now, don’t get me wrong, I think they did a fantastic job as a whole. However, it simply became apparent when a key component in their knowledge of how a company may operate, or how the stock market works. To be honest, I wanted to ask those same questions myself but I decided that it would only put them in an unfavorable position and instead asked about how they would handle customer satisfaction when it came to guests who needed to return home with only 1 of their bags. Looking back on it, I wish I would have placed those questions myself, or even added on to them. I feel as though I would want others to do the same, even if it was embarrassing at the time that I was not entirely confident on the topic. It would point out my flaws to me and I would be able to improve upon them.

 

Back to the main point however, it simply showed me how important creating a proper group can be. Especially in times of crises when you never know what sort of situation you may end up facing.

John Heritage